April 2015 Blog Posts
The Developing Trends of ECM
15/4/15 - Written by Andrew Stinchcombe-Gillies, Director of BPO, Integritie
Andrew has over 20 years' experience working with organisations to achieve quantifiable business growth through implementation of scalable and repeatable single-view solutions.
There has never been a more exciting time to be in the business of Enterprise Content Management (ECM). The convergence of technological and cultural trends make ECM the place to be for BPO organisations if you want to stand on the front line of business process improvement and information governance. But with so many innovations and advances, it can be difficult to know which industry trends will take you and your clients on a path to success and which ones will lead to a dead end. Here are three important trends in ECM to consider as you map your path forward.
KC Online Case Manager: Robustness and Best Practice in Case Management
1/4/15 - Written by Shaun McDowall, Technical Consultant, Integritie
Shaun is a customer-centric technologist with a deep understanding of document-based business processes which has been developed over several years. He is passionate about using technology to reduce costs whilst improving the user experience. Shaun has helped many individuals and organisations to overcome their technical and human challenges in the quest for streamlined document processes.
Integritie's KC Online portfolio comprises a number of class-leading technologies which are designed to help organisations and individuals achieve their goals. Teams need access to tools which help them remain productive while giving them a competitive edge. Our KC Online Advanced Case Manager is cost-effective, scalable and fully-featured. It is also underpinned by proven technologies and can be implemented in our KC Online cloud or on customer premises.
Previously my colleague Andrea wrote in this blog about one of our customer implementations of KC Online Case Management within O2 Telefonica. This month, I thought I'd focus on a particular aspect of our KC Online Case Management solution: the Checklist.