September 2014 Blog Posts
Supporting FileNet in the Cloud
24/9/14 - Written by Nick Richardson, Technical Services Manager, Integritie
Nick Richardson is the Technical Services Manager at Integritie and has over 10 years’ experience in a Technical Support and Managed Services environment. Nick and his team support Integritie’s large customer base which is made up of 350 customers over 32 countries.
When choosing Integritie's KC Online FileNet in the cloud solution, customers' have the option to select from two types of support cover. The 'Standard' contract provides coverage Monday to Friday, 9am to 5:30pm and our 'Extended' contract provides full coverage 24 hours a day 7 days a week.
These support contracts provide Integritie's customers with full access to our Service Desk, which has been built on the ITIL principles and delivers a world class service to both our domestic and international customers through the delivery of reactive and proactive support services.
Top 5 Reasons for Utilising Social Media
17/9/14 - Written by Sam Clive, Pre-Sales Technical Consultant, Integritie
Sam Clive is a Pre-Sales Technical consultant who on a day to day basis works with a large customer base to understand and develop project requirements. He also has previous experience with all things digital marketing, design and social media.
Utilising social media should be a necessary part of every businesses marketing plan, there is no other way to have your messages reach millions of people, all over the globe, in such a quick and efficient way. Businesses that are still using social media in an ad-hoc way are quick to put a damper on this statement, as they are yet to see the true potential that it can offer.
This article outlines the top 5 reasons for why businesses should be utilising social media, and how Integritie can help bring control to these processes through SMC4.
September 2014 Blog Posts
Integritie's KC Online Cloud
10/9/14 - Written by Andrea Mellor, Professional Services Manager, Integritie
Andrea has over 30 years' experience in the IT Industry with more than 20 years in the ECM arena. Andrea has a development background which holds her in good stead when working with the technical teams and Customers alike. Her role with Integritie is to ensure all Integritie Service Projects are delivered on time, within Budget and most importantly to the satisfaction of the Customer.
The Integritie KC Online Cloud delivers all of the features and functions of a traditional 'on premise' FileNet Content Management solution, while avoiding the need for capital expenditure and removing the costs of FileNet servers, helpdesk staff, FileNet software upgrades, support fees, backups and day to day management. Integritie deliver a fully functional and totally secure document management solution.
ECM Solutions for Insurance
3/9/14 - Written by Elizabeth Rhodes, Global Director Insurance Solutions, Integritie
Elizabeth has over 20 years' experience working with Insurance organisations to release substantial annual savings by taking complex business challenges and converting into simple, sustainable business centric solutions.
Over the years, the operating landscape for customer facing Insurance organisations has changed beyond recognition. Many organisations have grown through merger or acquisition and have often inherited legacy data and repositories.
Integritie uses technology to advance your business objectives and provides turnkey solutions with the reassurance of offering both on premise and off premise solutions.