Knowledge Capture Voice Recording

Call Recording for less than 60p a day per user

Call recording is becoming a "must have" for an every increasing number of businesses. For many organisations recording of calls is now a mandatory requirement for compliance with regulations. For others, recorgnising that a recording of a telephone transaction is the only way to provide satisfactory dispute resolutions is the driver. Companies operating Call Centre's use recordings to assess andimprove agent performance and to provide a record of calls made or taken for their customers if they are providing third party services.

Integritie's Knowledge Capture Voice Recording services is available on a monthly rental basis, providing:

• a complete digital call recording solution delivered as a managed service for a monthly fee.
• based on a per seat per month charge and includes options to self manage or fully outsource.
• provides all of the benefits associated with Network recorders, plus the added security of your recording stored on your premises, your own private database with controlled access recordings and there is no need to change your telephone number.
• full storage and retrieval to any content management system.

Fully featured call recording solution, supports from 5 to 5000 channels

• high quality digital recordings
• 128bit Encryption and Tamper proofing as standard
• selective save or delete recording
• records on demand
• easy to use search and replay through a browser
• online access for up to 25,000 hours of recording
• advanced business data capture
• CRM integration
• quality improvement and assessment package
• single site or multi-site with centralised archiving

Find out how Integritie can provide you with a full service from as little as £15 per seat per month, email sales@integritie.com