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October 2014 Blog Posts

The HR Opportunity for BPO

29/10/14 - Written by Andrew Stinchcombe-Gillies, Director of BPO, Integritie

Andrew has over 20 years' experience working with organisations to achieve quantifiable business growth through implementation of scalable and repeatable single-view solutions.

Business Process Outsourcing (BPO) has long been the strategic choice for companies looking to achieve cost reductions while improving their service quality, increasing shareholder value and focusing on their core business capabilities. With rapid globalisation transforming business operations across industries, BPO industry is poised for unprecedented growth. However, most global enterprises prefer to tread this path with caution as it involves great risk, especially for the customer related processes. Organisations undertake stringent due diligence and performance mapping before zeroing in on the most capable vendor for outsourcing their critical processes.

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Three ways of making the information in your content repositories more accessible

22/10/14 - Written by Shaun McDowall, Technical Consultant, Integritie

Shaun is a customer-centric technologist with a deep understanding of document-based business processes which has been developed over several years. He is passionate about using technology to reduce costs whilst improving the user experience. Shaun has helped many individuals and organisations to overcome their technical and human challenges in the quest for streamlined document processes.

Organisations need a holistic approach to managing their content. My fellow-contributors to this blog have written about many of the tools and processes which Integritie have developed to encourage and foster this, helping to ensure that regulatory and compliance obligations are met in a cost-effective and sustainable manner.

Our world-class ECM platform KC Online, which can be hosted either in our cloud or on organisations' premises, has been welcomed by many who continue to reap the benefits of its secure storage and rich set of features. Our platforms are under continuous development and we are constantly seeking better ways to engage and delight our customers.

I'm going to touch on three of KC Online's features which are often missed by administrators but which all add value to repositories and make them more usable.

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SMC4, Social Media Solution and Your Organisation.

15/10/14 - Written by Dean Oxley, SMC4 Product Manager, Integritie

Dean Oxley is the SMC4 Product Manager at Integritie, by being the first point of contact for our extensive customer base Dean works to understand their requirements ensuring the best possible experience when using SMC4. Dean also has 5 years experience of Project Management and is a Prince 2 Practitioner.

In this blog I outline where SMC4,Integritie's social media solution fits within the social media market place and how SMC4 differentiates itself.

While Integritie provides an extensive ECM in the Cloud capability, this focuses on the SMC4 social media solution module.

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Regina Police Service SMC4
Case Management
Cumberland Building Society KC Online
social media capture
government cloud
RAC Cloud
avivia Cloud