FileNet SME Full Full Lifecycle Implementation Specialist

Title: FileNet SME Full Lifecycle Implementation Specialist

Pay Range: £ Competitive based on proven experience and relevant product knowledge

Reports to: Professional Services Manager


Integritie are a global Content Management company providing imaging, document management, records management, eMail archive, and storage solutions.

As part of our continuing growth, we are looking for additional System Integrators to join our worldwide services team. The primary duty of the position is to undertake the design, installation and configuration of Enterprise Content Management (ECM) solutions specially based around IBM Content Manager technologies. This role is customer focused and requires excellent communication skills and experience of working on client sites.

This position will involve travel to customer sites within the UK (occasionally worldwide), therefore a willingness to travel is essential.

To be successful in this position, candidates must have experience the following ECM technologies:

  • Substantial experience in IBM FileNet P8 Content Manager 3.x and 4.x, IBM FileNet P8 Business Process Manager 3.x and 4.x, and Architecture & Designing ECM Solutions
  • Recent experience in IBM FileNet P8 API Development experience, IBM FileNet Image Manager, and IBM FileNet P8 Records Manager / Email Manager

The ideal candidate will also have one or more of the following skills to support their knowledge:

  • IBM Records Manager
  • IBM Content Manager
  • IBM Content Manager On Demand
  • IBM Datacap
  • Kofax Capture
  • IBM Tivoli Storage Manager
  • IBM Document Manager
  • IBM Lotus Domino and Notes
  • IBM CommonStore
  • Project Management


  • Ability to drive through obstacles and time constraints to successfully deliver a project to completion
  • Demonstrated ability to deliver solutions through building consensus in both business and technical perspectives
  • Consistently mentor others in the production of all artifacts required of a SDLC
  • Responsible for reviewing and mentoring the successful work of others in evaluating business objectives, developing user requirements and generating technical specifications
  • Effectively estimate time required for related technical efforts for projects of all sizes
  • Function as the support expert in after-hours calls for their platform of mastery

Customer Interaction/Business Knowledge:

  • Complete understanding of all the business processes implemented in the team’s applications and consistent ability to keep business objectives in focus
  • Ability to lead customer/project meeting(s) for highly complex project definitions, needs assessment and design review


  • To meet with customers and to determine customer business requirements and understand how technologies can address these requirements
  • To provide clear and concise documentation as to a customers business requirements and the proposed Integritie technologies to address these requirements
  • To maintain a high level of technology awareness and to invest personal time into keeping abreast of IT trends and specifically Enterprise Content Management technologies and market requirements
  • Provide informative and accurate daily project update emails and to maintain a site log whilst working on technical projects
  • Maintain a high level of Integritie product knowledge so as to enable a high degree of ‘billable’ project assignment
  • Undertake self-managed annual ‘Objective’ task activities
  • To perform work to a high level of professionalism and in a timely manner
  • To undertake project assignments in both the UK and abroad including countries such as USA, Canada, Caribbean and mainland Europe when requested
  • To spend evenings away from home in the UK when requested (excluding weekends)
  • To support other members of the Integritie team in order to perform skills transfer and general project assistance

Daily/Weekly Duties

  • Daily email updates
  • Weekly timesheet / expenses updates
  • Project site log completion and submission (to manager and customer)
  • Monthly expenses receipt submission

Knowledge, Skills, and Abilities:

  • Strong communication skills with a clear and articulate voice
  • Ability to communicate easily and comfortably on the telephone plus also face to face with customers
  • A strong degree of technical awareness so as to communicate technical concepts and solutions to customers and also understand customer's technical solution requirements
  • Able to work as part of a team plus also at times independently
  • Able to analyse and interpret information
  • Personable and well-presented
  • Highly motivated and willing to undertake self learning to enable the rapid understanding of Integritie solution offerings
  • Keen to update product knowledge on an ongoing basis
  • Willing to travel when required for both national and international projects and to potentially spend time away from home


Portsmouth, Hampshire. Home Based options available.

About Integritie

To learn more about Integritie visit our web site

Candidates should visit the company websites SMC4 & Knowledge Capture Online & Integritie, and ensure to tailor applications and CV's to meet our requirements. Ensure you include your current package in your application.

Integritie is an equal opportunities employer and welcome applications from all suitably qualified persons.

To apply for this role or request an informal discussion with our recruitment team then please forward your CV along with any supporting details to