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Newgen Partners With Integritie for Next Generation Social Content Workflow and Records Management

Published June 2014

Seamlessly Integrates With SMC4 to Offer Social Media Capture, Control, Compliance and Communication

Newgen Software, a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), and Customer Communication Management (CCM) solutions, today announced its partnership with Integritie, a leading social media capture solution provider. Leveraging the power of SMC4, Newgen brings best of breed ECM and social content workflow and records management capabilities together to its customers.

"In an increasingly social world, it has become imperative for every business to tap the potential of social media to extend the reach, awareness, adoption, and relationships of its brand. Combining SMC4 with our ECM and BPM capabilities, we enable customers to leverage the game changing market opportunities that social media provides, while efficiently addressing the associated compliance requirements," said Rajeev Kak, VP Industry Solutions & Marketing at Newgen Software.

"We are excited to join forces with Newgen. Newgen offers a proven ECM suite, while SMC4 manages the four key areas of social content management - capture, control, compliance and communication. The collaboration will revolutionize the way businesses operate, making enterprise content more social, contextual, and useful," said Michael Veenswyk, CEO, Integritie.

Newgen and SMC4 integration will offer the following capabilities to users:

  • Enhanced control over outbound social media messages

  • Real-time capture, indexing and archival of social content

  • Routing of social content to the right teams

  • Comprehensive search and eDiscovery of stored messages

  • Sentiment analysis of social content

  • Access to competitor analysis and latest market insights.

About Newgen

Newgen Software is a leading global provider of Business Process Management (BPM), Enterprise Content management (ECM) and Customer Communication Management(CCM), with a global footprint of 1100 installations in 57 countries, with mission-critical solutions deployed at world's leading banks, insurance firms, BPO's, healthcare organizations, government, telecom companies and shared service centers. Newgen is certified against ISO 9001:2008 and ISO 27001:2005, and has been assessed at CMMi Level 3. Newgen Records Management System is DoD 5015.02-STD certified. For more information, visit newgensoft.com

About Integritie

Integritie is an information capture, information consolidation, and content management solutions provider. Its activities include solution design, technical implementation, and helpdesk technical support of image capture and automatic information extraction, PC information capture, e-mail archive solutions, and consolidation of many ECM systems into a single shared service. Integritie provides both OnPremise and Cloud solutions.

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